Community rallies after fire damages businesses

Kate Justicein Ross-on-Wye
News imageBBC A red-brick commercial building is on fire with large plumes of black smoke coming from the roof and flames in the doorway. There is a jet of foam spraying into one of three windows and the front of the building is covered with more foam. There is a car parked outside the building.BBC
The fire broke out at the Ross-on-Wye MOT Centre on Cantilupe Road on Friday afternoon

The owner of a commercial building that caught fire in Ross-on-Wye on Friday has said people in the town have "really come together" in support of those affected.

Cantilupe Chambers, locally referred to as Longfords, is home to four businesses: Gwyn James Solicitors, Kings Accountancy Ltd, the St Michael's Hospice Charity shop and the Ross-on-Wye MOT Centre, where it is believed the blaze started.

Nick Jenkins has owned the building since 1982 and said: "Everybody's had great support - it's the benefit of living in a small market town."

He added: "We've had lots of messages... it's great that we live in small community where everybody wants to help."

News imageNick Jenkins A bald man wearing a blue shirt is in room with several framed photos on the wall behind him.Nick Jenkins
Nick Jenkins has owned Cantilupe Chambers in Ross-on-Wye since 1982

No one was badly injured in the blaze which started at about 17:00 BST on Friday, although workers were still on-site.

In a post on social media on Monday, the owner of the MOT Centre, Rob Tuckwell said:

"At about 5pm, an electrical appliance exploded with one member of staff being in very close vicinity.

"Luckily all four members of staff who were in the building escaped, only one required further hospital treatment and has today been discharged and is back at home."

News imageOne end of a red brick building with large double garage doors is severely damaged by fire. In front of the building, there is a sign saying 'footway closed'.
It's thought the fire started when an electrical appliance exploded, with one person being taken to hospital

Business owner Michelle Kings, whose accountancy firm is based in the building, said it was starting to dawn on her how much work there would be to deal with.

"I'm not sure what's going to face us when we can get back into the office.. there's clearly a lot of smoke in there... so there'll probably be a lot of smoke and water damage.

"[I'm] just really thankful that no one was hurt," she added, having herself left work before the fire broke out.

News imageA woman in a floral patterned dress with blond hair and glasses is standing on the corner of a road. Behind her is the corner of a commercial building with a metal staircase heading up the side of it. There is a fire engine, in use on the other side of the street.
Michelle Kings from Kings Accountancy Ltd said she was at home when the blaze broke out

St Michael's Hospice confirmed its shop would remain temporarily closed while further assessments and safety checks were carried out.

In a statement, the charity said: "At the time of the incident, the shop was preparing to close for the day, with no customers inside the building.

"Two St Michael's team members safely evacuated the building when the alarm was raised.

"No-one in the shop was injured, and the team should be commended for their resilience in difficult circumstances."

The building's owner said he'd been on the phone to the insurance company all weekend and that he would do the best he could to help the tenants cope.

"They've been amazing over the last few days in coping with the problems, they've done it with great humour.

"Nobody was hurt, which is the most important thing. As long as nobody was injured, we can deal with a building going on fire, it can be rebuilt."

Follow BBC Hereford & Worcester on BBC Sounds, Facebook, X and Instagram.