Ticketless rail travel trial extends in Yorkshire

News imageSeb Cheer/BBC A phone displays the pay-as-you-go app, which tracks the user at Harrogate station.Seb Cheer/BBC
The app tracks a passenger's journey through GPS and charges them the lowest possible fare

A trial to remove the need for rail passengers to buy tickets has been extended in Yorkshire.

The pay-as-you-go digital system was introduced for an initial 2,000 passengers on Northern services in 2025.

It uses GPS to track journeys via a phone app that calculates the cheapest rail fare without passengers having to physically check in and out, or buy a ticket in advance.

Now, the cap on the number of passengers able to take part has been lifted until September 2027.

Where is it being trialled?

The app is available for passengers on two Northern services, between Leeds and Harrogate, and Doncaster and Sheffield.

The Department for Transport said 30,000 journeys on these routes had benefited from Digital Pay As You Go so far.

A trial in the East Midlands has also launched, for services from Leicester to Nottingham via Derby.

News imageSeb Cheer/BBC A metal bench with blue accents sits beneath a blue “Harrogate” station sign, flanked by two large windows decorated with flower boxes of red, white and purple blooms. A travel‑promotion poster hangs between the windows, showing a smartphone map and a QR code.Seb Cheer/BBC
Trial participants are being offered a free £15 travel credit

Who can take part?

The trial extension means all passengers using the two participating services can join by downloading the app from the Northern website and linking their bank cards.

For ticket inspections and to go through ticket barriers, a unique QR code will appear.

When the journey ends, passengers will be charged the "best value" fare available.

Customers can also add their rail cards to the app.

By 2027, the new ticketing scheme is expected to be available at more than 100 extra stations across Greater Manchester, the Midlands and the South East.

What do experts think?

Silviya Barrett, from Campaign for Better Transport, said: "Making public transport easier to use is one of the most effective ways to attract more people on board.

"Expanding Digital Pay As You Go is a welcome step towards a simpler, more seamless railway, making it easier for passengers to get the best fare without navigating a complex ticketing system."

However, rail expert Sim Harris, from Railnews, feared it would "divide people into two classes".

"The majority who have mobile phones are willing to download an app and can get on with it, and the minority who possibly don't even have a smartphone, or are not familiar with the technology, won't be able to use it," he said.

Harris also pointed out problems that could occur if a mobile phone ran out of battery before the journey ended.

"It all relies on rather fragile technology and although I understand why and I do applaud the principle of making fares easier to understand and making it easier to travel by train, I'm not convinced by this as it stands at the moment," he added.

"I think a smart card is better, which doesn't involve an app, it doesn't involve GPS.

"You don't have to be particularly smart, savvy, you don't need a mobile phone."

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